By Anja Rosenke
This translation was made possible with a generous donation of the Gwyn Morgan & Patricia Trottier Foundation.
By Anja Rosenke
This translation was made possible with a generous donation of the Gwyn Morgan & Patricia Trottier Foundation.
By Anja Rosenke
This translation was made possible with a generous donation from the Gwyn Morgan & Patricia Trottier Foundation.

We are pleased to have two of our BC Hands & Voices members, Jesse Kazemir and Catherine Kalchbrenner. Jesse is an SFU student with bilateral microtia/ atresia and Catherine is the parent of a 6 year old with right-sided microtia/ atresia. This is a safe space to ask your questions and learn more to support your child.
Please join us in person for Lower Mainland parents. If you’re interested in the phone-in or webcam/ online option, please RSVP by May 25th so that we can provide you with the calling information.
WHEN: 7:30 – 9:00pm
WHERE: Children’s Hearing & Speech Centre, 3575 Kaslo St. Vancouver
CONTACT: ckalchbrenner (at) cw.bc.ca to RSVP or with any questions.
By Teresa Kazemir
Ten years ago, in June of 2007, I attended my very first Hands & Voices Leadership conference outside of Denver, Colorado. I will never forget the warm, welcoming, supportive and energizing feeling that radiated from that group of parents and professionals. It was like a family and I immediately felt that I belonged, regardless of our son’s hearing levels, what form of communication we used or what country we came from. Straight away, I thought that this was something we needed in British Columbia, especially for families of young babies that were just starting to be identified by universal newborn hearing screening through the BC Early Hearing Program.
“Hands & Voices … was like a family and I felt that I belonged, regardless of our son’s hearing levels, what form of communication we used or what country we came from.”
To back up a little…in 2006, as the BC Early Hearing Program was forming, a Parent Advisory Group (PAG) was established to help guide the process. Members of this volunteer group included Cathy Luther, Tammy Busch, Amy Ho, Jen Kipling, Shelley Mallinson and myself. Initially, the PAG was asked to provide input and feedback related to various aspects of the Early Hearing Program. We provided a parent perspective, while the professionals considered processes and procedures, and we also helped to develop materials and resources such as the website, brochures, and the family path (a brochure outlining the steps a family takes following hearing screening through to early intervention).
In 2007, the BC Early Hearing Program was ready to consider implementing a parent to parent support component of the program. Cathy Luther and I were sent to the Hands & Voices Leadership conference to explore whether Hands & Voices might be a good model for parent to parent support in BC. After many hours of discussion and debate, we came back with the recommendation that BC set up a Guide By Your Side program – and because Guide By Your Side is a Hands & Voices program, this also meant setting up a BC chapter of Hands & Voices.
The next several months was a flurry of activity – BC Hands & Voices was established as a non-profit society and invitations were sent out to various individuals to become the founding directors of the board. A mission statement and by-laws were created. An application was made to Hands & Voices Headquarters, which involved a great amount of correspondence as we were the first chapter established outside of the USA.
Mission Statement: BC Hands & Voices is a parent-driven, non-profit organization dedicated to supporting families with children who are deaf or hard of hearing. We are a parent/professional collaborative group that is unbiased towards communication modes and methods, believing that families will make the best choices for their children if they have access to good information and support.

Some of the original BC Hands & Voices board, 2009 (Jen Kipling, Monique Preer, Cathy Luther, Teresa Kazemir, Amy Ho, Mary Stewart)
Simultaneously, planning was underway to set up Guide By Your Side. This Hands & Voices program was to be overseen by the BC chapter, at the same time being fully funded by and part of the BC Early Hearing program. I was hired as the Guide By Your Side Parent Coordinator, and the first team of Parent Guides were selected (Amy Ho, Shelley Mallinson, Bobbi Best, Gillian Doan, Terri Dauvin). This was all accomplished by early March 2008, in time for our initial training with Leeanne Seaver and Janet DesGeorges, two of the founding members of Hands & Voices.

First group of Parent Guides, 2008: Back row from left: Terri Dauvin, Bobbi Best, Teresa Kazemir. Front row from left: Gillian Doan, Shelley Mallinson, Amy Ho
“There was a specific need for unbiased parent-to-parent support very early after identification”
Early on there was some confusion about who Hands & Voices was and why we needed a chapter here in BC. There were two other parent organizations already in existence – Family Network for Deaf Children (FNDC) and Canadian Hard of Hearing Association of BC Parents’ Branch (CHHA-BC Parents’ Branch). Through many meetings and discussions, we all came to agree that while FNDC and CHHA-BC Parents’ Branch both provided much-needed supports for families, they were focused on school–aged children. With the implementation of the BC Early Hearing Program and newborn hearing screening, it became clear there was a specific need for unbiased parent-to-parent support very early after identification. Thus BC Hands & Voices, unlike other chapters of Hands & Voices, has always focused on the specific age group from birth to 5 years, supporting families within the entire spectrum of communication choices and hearing levels.
“BC Hands & Voices … (is) focused on the specific age group from birth to 5 years, supporting families within the entire spectrum of communication choices and hearing levels.”
Over the past ten years, many of our founding members have transitioned off the board, and some Parent Guides have moved on to other jobs, but there has never been a lack of people ready and willing to embrace our philosophy and join us in our work. As a parent driven organization, our board is mostly parents of deaf and hard-of hearing children, but professionals working in this area complete our diverse team. I have felt privileged to sit at the table with so many parents and professionals from diverse backgrounds with a wealth of experience and expertise. We continually learn from one another – by stretching ourselves and listening to each other’s stories, we become better advocates for our children and better supports for other families.
So now, after 10 years on this journey, it’s time for me to step back a little. While I do enjoy ‘driving the bus’, it feels good to see other very capable parent leaders step up to take on those roles. I am not leaving BC Hands & Voices altogether, but I am happy to see that it has become a strong organization that is no longer dependent on one or two specific individuals to keep it alive. My feelings are similar to when our oldest child moved out ‘permanently’ – I’m proud, relieved and optimistic, yet I know I will have to hold back a little and refrain from interfering or taking over. Parenting an adult is quite different from parenting a child. So I will strive to be available when needed, but also to respect that there are different ways of doing things. I look forward to this next phase with BC Hands & Voices, and I am happy that I am able to continue working with such a wonderful group of people!
WHO: BC Hands & Voices, Guide By Your Side, BC Early Hearing Program, CHHA BC Parents’ Branch, Family & Community Services, Family Network for Deaf Children – Deaf Youth Today (DYT)
WHAT: An event for deaf/hard of hearing children, their siblings and parents and children with their Deaf/hard of hearing parents (CODA). Join us for a fun day! We will provide:
• Hot dog lunch
• Entertainment and games for the kids
• An opportunity to mix and mingle with other families and with youth/young adults who are deaf or hard of hearing.
Please bring with you:
• a salad, fruit or vegetable plate or dessert to share (note: no freezer/fridge/oven)
• lawn chairs or blanket to sit on
Rain or Shine! Free admission! Donations gratefully accepted at the event.
WHEN: Saturday June 17th, 11:00 am to 3:00 pm
WHERE: Victory Hill/ Provincial Deaf & Hard of Hearing Services 4334 Victory St., Burnaby BC
CONTACT/ RSVP: Registration is required so we know how many people to expect.
Please register online by June 13th at http://www.fndc.ca/registration/familypicnic/
Special Note– Families of children with Atresia and Microtia – let’s meet up at the picnic!
If you are interested in meeting up with other families of children with Atresia and Microtia, please contact Catherine: ckalchbrenner@cw.bc.ca who will collect names, and make a point of introducing families to one another during the picnic.
By: Anonymous
My family immigrated to Canada when I was two years old, back in the late 70s. That was almost 40 years ago! This past holiday season we decided to take the whole family back to my home country. We still have very strong ties there, most of my relatives still live there and we are in constant contact. I was thrilled at the thought of going back (it had been over a decade since I was last there) and we spent many hours planning and packing for our month long trip.

Source: https://www.brisbanekids.com.au/wp-content/uploads/2014/08/shutterstock_138608582-703×470.jpg
We did all of the normal preparations: gifts for the family, enough seasonally appropriate clothing, and mapping out where we wanted to spend our days and weekends. There was a little anxiety at the thought of the long haul flights with my two young children but, if I’m honest, what I was most anxious about was how to navigate my daughter’s hearing loss in a completely different culture and country. Added to that was the concern that my two children don’t speak my native language. They understand it perfectly but always reply in English.
The last time I had been back, hearing loss and equipment were far from my radar. I had no idea how many things that I take for granted here would play out. I know about the technology available here, what people’s typical reactions are and I am comfortable navigating social situations when I need to explain any accommodations my child might need. But all of these things were a complete mystery to me in relation to my home country.
All my family are aware of my daughter’s hearing loss and I am always open and forthcoming with them about her hearing levels and equipment. But somehow it’s not quite so real when you’re talking over FaceTime is it? How would they react when we were there? Would they remember that if she’s not wearing her hearing aid she may not hear them? Would they try and make eye contact? Would her cousins be gentle when the inevitable rough housing happened? What if there were questions from other kids? A million things went through my head before we finally got on that plane.
We arrived at 1am exhausted and, after a good long sleep and breakfast, I gathered the cousins and my daughter. I showed them her hearing aid. I let my daughter explain in her own words (in English) why she needs it and how she puts it on. I translated everything for her (and I filled in some blanks). We asked them if they had any questions. “Can she still hear us?” I let her answer in her own words. The more forthcoming I was, the more comfortable it made everyone. It went… exactly as it would have at home, beautifully. No big deal. Then off they went to navigate the fun of play in two languages. They quickly and easily learned to communicate with each other in both languages. And if the questions came from other kids, my daughter’s cousins now had the language/ knowledge to explain to the others. Wonderful!
Even if you have a younger child, who may not yet have the language or means to speak for themselves, a mini intro to your child’s hearing loss/ hearing device/ accommodation needs/ communication methods in your words to others would be equally as beneficial. I always find it to be a great learning opportunity for all.
The rest of our holiday went much the same. It was really no big deal. All these moments were the same as they are here, wonderful opportunities to educate others and learn from them as well. I didn’t see any other children with hearing aids; apparently health care doesn’t cover them for children and most people don’t have the means to purchase them. I learned a lot about what hearing loss for kids looks like there, so it was an opportunity for me to educate myself too!
Here are some other tips I can offer:
A lot of my anxiety quickly dissipated and we all had a great time. I had forgotten a fundamental kid truth: no matter the culture or country, kids are kids and just want to play!
By Joy Santos
The Bilingual-Bicultural educational approach for Deaf children is one where the child uses American Sign Language (ASL) as their first language, and English as their second. This is also known as the Bi-Bi approach, and it is often mentioned around the Deaf Community. While different approaches work for different children, this has been our family’s preferred approach for my daughter, Teanna, in both her home and school life. I would like to take this opportunity to share some of the reasons why I have found it to be of benefit to us.
Teanna was born deaf, and received a cochlear implant at age two. She is now in Grade 4 at the Provincial School for the Deaf, where she receives instruction primarily in ASL. Advantages of the Bi-Bi approach with regards to Deaf education are that children receive instruction in a language that is highly accessible to them, they are immersed in their culture, and are surrounded by native users of ASL who can also serve as positive role models. Teanna participates in classes such as Deaf Culture studies, and I feel that this helps her learn and understand more about her identity as a Deaf person. This learning environment also encourages students to promote self-advocacy, and learn about prominent moments in Deaf History. I find this particular approach to her learning to be very empowering.
The curriculum has been superb with accommodating each student’s individual needs, and I feel that personal goals unique to each family can be discussed in depth during one-on-one Individual Education Plan* meetings during the school year. During these sessions, teachers and families collaborate with common educational objectives, and it is where I typically express my desire for Teanna to obtain fluency in both spoken and written English.
Infant and toddler’s brains are primed to learn and absorb languages, whether it is in visual or spoken form. As an Early Childhood Educator, I have learned about, and witnessed firsthand, a multitude of advantages to raising a bilingual child. These can include:
Generally speaking, our choice to incorporate the use of both ASL and spoken/written English into our daily lives certainly reaps multiple benefits, as both have been useful in various settings.
With ASL, it makes communicating from a distance, in noisy environments, or through physical barriers, such as a window, so much easier. I am also rest-assured that Teanna and I will be able to communicate even if her Cochlear Implant gets misplaced, runs out of batteries, or breaks down – or if it simply needs to be left at home when we go to the lake or plan on riding roller coasters at a theme park.
With English, she is able to confidently communicate with people who are not fluent in ASL, and can even teach ASL to them! A fun fact about Teanna is that she aspires to someday become a singer and songwriter. Her knowledge of English allows her to write songs, and it is very endearing for me to see her independence in taking action to pursue a dream of hers.
Most importantly, the Bi-Bi approach provides her with the freedom to choose which works best for her in any given moment. There are days where she has chosen not to use her cochlear implant, and tells me “Mom, I want a quiet day today, please sign if you want to talk to me.” There have also been days where she will say “Mom, let’s chat so I can practice English,” and she will take the initiative to ask me about English grammar and pronunciation of some words. Her ability to code-switch has always amazed me!
One of the most crucial points that I have learned thus far in my role as a parent of a Deaf child, is the importance of providing our children with options for themselves. With regards to language, I remember constantly hearing “facts” or “statistics” that viewed the Bi-Bi approach as detrimental to successful language development, and it was therefore discouraged. On the contrary, though, there has also been a lot of research done to prove that children’s brains are like sponges, and they will take in and utilize what is made available to them.
While there is no one “right way” to teach all deaf and hard of hearing children, I see proof of the strengths of the Bi-Bi approach in my daughter. This extends beyond her proficiency in both ASL and English, to expanding her interest to learn about the world around her. She is keen to learn about different cultures, and wants to travel and learn more languages (both oral and sign) from other countries. Her disposition to take the world by storm is inspiring!
* When a deaf/hard of hearing child transitions to school, the plan developed and followed through by their team progresses from an Individual Family Service Plan (IFSP) to an Individual Education Plan (IEP).
BC Hands & Voices Parent Evening & AGM
Monday, March 6, 2017
7:00 – 9:00 pm
Free to attend
Deaf, Hard of Hearing & Deaf-Blind Well Being Program
#300-4211 Kingsway, Burnaby
“Traveling with your Deaf/Hard of Hearing Child”
Thinking ahead to your spring & summer travel/camping plans? Join some experienced H&V parents and some of our local Deaf/ Hard of Hearing Guides and Board Members in a casual discussion on tips and practical information for making your adventures memorable, enjoyable and even educational for the whole family!
We’ll begin with a short AGM, where we will share what BC Hands & Voices has accomplished over the past year! This is also a great opportunity to update your membership ($20 per family).
Parking and Location Information
Parking is available in the building parking lot (accessible off Kingsway) and is $2.25/hr. Street/metered parking can be found on Kingsway, on Barker ave (between WBP building and Shell gas station) or on Grange street behind WBP building. Other side streets have free parking. Someone will be waiting in the lobby of the building to open the door and provide access to the elevator to go up to the 3rd floor. If you’re late, please call 604-612-9193
ASL interpreters will be provided.
For more information or if you live in an Outreach area and need the teleconference information please email info@bchandsandvoices.com
By Lee Johnston
In September of last year, I was fortunate to be able to attend the 14th annual Hands & Voices Leadership Conference. Since joining BC Hands & Voices a couple of years ago I had heard only glowing references about this conference – referred to as “Leadership” in Hands & Voices shorthand. I was admittedly a bit reluctant at first to travel to Galena, Illinois for the three-day meeting, as it was a busy time of year to be flying off and leaving my toddler behind. Luckily my parents and partner are generous folks and made it possible for me to leave for an extended weekend. So, after two flights and a 90-minute drive through seemingly endless cornfields, I arrived at Leadership, excited and a bit curious to see what all the fuss was about.
As it turned out, the hype around the H&V Leadership conference was well-earned. I’ve been to a variety of conferences and workshops before, but Leadership is unique. It presents a fantastic blend of education, inspiration and connection with like-minded parents and professionals working to support families of deaf and hard of hearing children. The theme of the 2017 conference was “Transforming Systems with Family Engagement: The H&V Way.” Over the course of three days myself and my local chapter counterparts were immersed in discussions on a wide range of topics. Some of these related to H&V’s core programs and overall mission of providing unbiased support to families. Others imparted valuable information for leaders in non-profit, volunteer-led organizations – material that will hopefully help our H&V chapter continue to grow and thrive in the future as we build on an already strong foundation. Perhaps the most powerful conference content came in the form of personal stories – of Deaf/Hard of Hearing (D/HH) adults sharing their past struggles in navigating identity in biased systems; of parents sharing their challenges in forming and sustaining local H&V chapters; of H&V leaders describing the encounters they continue to have with professional support systems as they work to improve them for families.
If I had to narrow down my Leadership experience to a few key takeaways, it would be these:
As a first-timer at Leadership and fairly recent member of H&V, I only scraped the surface of what the annual conference has to offer. I look forward to going back next year and know that it will feel like a family reunion of sorts. Such is the magic of Hands & Voices – and the parents who drive it.